Just a quick message to let you know that we love our bikes.

Terry, we especially want to thank you for sharing your knowledge about
bikes and what you thought was more suitable for us.

We initially went to your shop as part of our looking around bike shops to eventually buy a bike each as a different form of exercise for our increasingly sore hip & knee joints. You impressed us with your desire to listen and address OUR needs combined with your greater understanding of what is possible to give us a better and more fulfilling enjoyment of cycling as a casual relaxed exercise.

Bingo – you listened and said YES I CAN. Yes, you can fit an electric
motor drive to our preferred bike. We did take one of your electric bikes
for a test ride and ended up buying excellent bikes with a quality electric
drive combination (so we now have Hybrid bikes).

After you phoned to say that our bikes were ready, we came back by bus and
rode our bikes home with some excitement.   It was easier than we thought as
the electric motor enabled us to ride up hills and back home.   Distance is
no longer a perceived burden – just crank up the setting to power along with
the same ease I experienced more than 50 years ago.

Also wanted to thank you for being customer focused and not sale focused.
We ended up spending more than we thought we would including accessories
etc, but in doing so we ended up with a better and more relevant solution
for our needs – ie much more satisfaction and much better value.
We also found Terry, a very nice man who knows heaps about bikes, has great
mechanical knowledge, has sound research skills and a problem-solving mind,
has the practical hands on skills, has a can do attitude – and importantly
has the ability to put it all together to help us enjoy bike riding again.

Thank you Terry & Sheridan.
PS – careful Terry, if we get a puncture out on a ride we might call you to
come & get us.  Ha. Ha.

Storm Cycles have been my local Gold Coast bike shop for a few years now.  I have had nothing but excellent customer service and quality servicing from them.  Terry has an engineering background so I trust him with my expensive toys. Wouldn’t go anywhere else.

I rented a road bike from this shop during my visit to the Gold Coast.  Excellent equipment, (brand new bike, better than promised), exceedingly helpful owners as far as route suggestions and tips on roads to ride/avoid.

Just picked up my new bike from these guys.  Terry has been very accommodating whilst I not only considered what bike I wanted, but more importantly, what I would actually use the bike for. Eg, Did I want to do hard and fast crit racing or 100K shop rides on a Sunday. Would definitely recommend Storm Cycles for somebody who wants to make a considered purchase and is looking for genuine advice.  Also a big shout out to Stu for the professional fit. His advice on not just how high the seat should be in comparison to the bars, but different hand positions for climbing, punching into a head wind etc was really valuable.

I cannot recommend Storm Cycles highly enough. I have dealt with them numerous times and the service and advice was five star and very knowledgeable.  They go out of their way to give a great customer experience.  Highly recommended.

Friendly, knowledgeable and helpful team, and great bikes and gear.  Couldn’t ask for more.

Very friendly, helpful and supportive staff. The best one stop bike shop on the Gold Coast!

Great bike service, great products, great prices and best of all, great people at Storm Cycles.

Great store, easy to find and very friendly and helpful staff.

I love bike shops, and as a new arrival to the Gold Coast, it was really nice to find a well run bike shop with very friendly, helpful staff.  Well done guys.

Great informative bunch with quality advice and equipment. Actively involved in organising get togethers and training sessions.  One of the few companies I actually look forward to seeing posts from in my Facebook news feed.

Awesome job guys… Formula is pretty simple: you are actually interested in your customers, and willing to put the time in with them, even if just passing on information on all things bike and Tri related, especially those of us who have little to no clue.  That alone keeps plenty coming back to you.  I, for one, know that if anyone asks about bikes, you are the first recommendation.

Thank you so much for finding me my soul bike and making my Hell of the West ride not hellish at all!  In fact, it was down right comfortable.  Love, love, love my new bike.  Fits me perfectly!!

One of the main reasons I shop is because you listen to what I want and what my budget is. You then provide me with quality products that match my requirements.  I also get some info on what I could get if I wanted to spend a bit more or a bit less.  I always leave feeling like I received good honest service, advice and products.

Thank you very much for the bike service last week. I wasn’t sure if I would notice all that much (being a ‘bike-know-it-not-at-all’) but I sooooo did – especially going up hills and doing a little TT.  The new position of the arm pads is really comfortable too. Great service and price. Thanks again.